Would you like to return a product? No worries! Also in this step, we try to support you to the best of our ability to ensure a smooth process at your side.
You have the right to revoke your purchase within 30 days and cancel the contract with us without a specific reason. For the returns customers need to ship the products themselves back to us.
The amount is reimbursed to the same payment method which was used during the purchase.
For all legal details please refer to our refund policy.
How to apply for a refund
- You fill out the form below and therewith revoke your purchase
- We process your request
- You send the product back to us
- After we receive the product and check if it has no usage marks, we issue a reimbursement
- The refund takes maximum 14 business days to be transfered back to you, however, normally it is done within a couple of days
- We work further to improve our products to be able to be your choice again in the future.